Training Sessions available for
Professional Development / In-Service Days
Keep Cool Under Pressure From First Amendment audits to other unplanned public demands, learn to keep cool under pressure.
Standing Ovation Customer Service Elevate customer service skills: fun, engaging, and ALA-aligned training program for excellence.
Enhance Your Communication Skills Better communication skills are built with understanding basic body language
Defusing the Time Bomb Take control of time before things explode! A fun twist with time management.
Conquer Your Nerves on Camera Strategies and methodologies to be effective on camera with the community and staff.
"I highly recommend hiring Martina as a guest speaker at your next staff development day. Whether it's training to provide excellent patron service or how to handle challenging public service situations, Martina is a great choice. She not only shares relevant and helpful information, but she brings a warmth and intuitiveness to her training sessions. I know my staff walked away from the meeting with useful tips not only the workplace, but for their 'outside' lives as well."
-Tatiana Weinstein | Director, Lisle Library District
Mini Library Staff Training Videos Below
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To contact Martina
Call: 847-912-7994 or Email at: Info@MartinaMathisen.com